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Return to shopFrequently Asked Questions
Shopping Information
You can use our search bar at the top of the page to search for specific products or browse through our categories.
Yes, you can create a wishlist and save products for later purchase. Simply click the “Add to Wishlist” button on any product page.
Product availability is indicated on the product page. If a product is in stock, you will see a “Add to Cart” button. If it’s out of stock, you may see a notification or the option to be notified when it’s back in stock.
Yes, you can make purchases as a guest without creating an account. However, creating an account allows you to save your shipping information, track your orders, and access exclusive offers.
Payment Information
we accept multiple payments methods such as
- PayPal.
Payment details are processed securely through trusted third-party payment processors and are not stored on our servers.
Yes, you can apply a coupon code during the checkout process. Simply enter the code in the designated field.
If your payment fails, you will be notified and given the option to try again or choose a different payment method. Please ensure that your payment information is correct and that you have sufficient funds in your account.
Order Returns
We offer three days returns policy. You can return eligible items within two days of receiving your order.
Please refer to our return policy for more details.
To return an item, please follow the instructions provided in your order confirmation email. You will need to include a copy of the order invoice and the item in its original condition.
Please refer to our return policy for more details.
Yes, you can exchange an item for a different size or color. Please contact our customer support team for assistance.
Shipping
We ship internationally to many countries in Europe and the Middle East. Shipping availability may vary by destination and product type.
Shipping costs depend on your delivery address you select at checkout. Shipping fees are displayed at the checkout page before you complete your order.
for more info please check shipping policy
Shipping times vary by destination. Typical estimated delivery times are 7–14 business days.
Please note these are estimates only and actual delivery times may be affected by customs processing, local carrier delays, or other factors.
Yes! Once your order ships, we will email you tracking details when available. You can track your shipment on our website. Please allow some time for tracking updates to appear after shipping.